DATA STORAGE: BACKUP AND DISASTER RECOVERY/ARCHIVE

We at All Business Technologies understand your business and it’s reliance on your data so we provide a portfolio of backup and disaster recovery services designed to protect you in the event of data loss.

How Data Loss is Caused:

All Business Technologies understands that your business is completely reliant on your data; research and experience shows that companies that suffer significant data loss quickly go out of business. Data loss can arise through many causes, such as:

• Apparently trivial accidental deletion of data files.
• Simple accidents such as coffee spilled on server tower or plumbing leaking on to laptops etc.
• Malicious code such as virus outbreak.
• Theft of hardware such as your being server stolen during a break in or a laptop stolen from an employee’s car.
• More dramatic incidents such as fire or flood in office.

Any of these incidents can lead to disastrous consequences for your business and My Company protects you from those consequences of data loss by tailoring the following services to your business:

BACKUP AND DISASTER RECOVERY

These services are designed to protect you from disasterous data loss through either loss of or damage to equipment and restoration of data lost through accidental deletion and they fall into 2 categories:

1. ONSITE DATA REPLICATION:

Here we create images of the entire system state, including operating system, user settings, applications and data which are held on site allowing us to restore systems to:

a. Identical hardware (e.g. desktop with replacement hard drive)
b. Dissimilar hardware (e.g. laptop replacing stolen unit)
c. Bare metal (e.g. replacement server)
d. Virtual servers allowing us to replace the data and functionality of a server using a machine held off site

2. OFFSITE DATA BACKUP:

In an ideal world all your data would be backed up off site, all too often however this is not practical as bandwidth frequently limits the volume of data that can be sent on and off site thus, to get around this we have the following options:

• Master Disk Imaging and Archiving:

When disk images are too large to be backed up using the available bandwidth, we create a master image that is sent to the data center for storage with changes corresponding to those on the local system being added to that master image and restoration of that image being simply the reverse of that process. This process can also be used where long term secure data archiving is required.

• Critical Data Storage:

Here critical files are sent to a data center facility where they are stored with incremental changes meaning critical data such as accounts and sales databases are protected from total loss disasters such as fire or flood. These data are encrypted and password protected ensuring your business and it’s data remain secure at all times.

WHAT DO THESE SERVICES OFFER YOUR BUSINESS?

1. Fully Automated: These services are fully automated and so are not reliant on your either your staff or ours.
2. Disk Based Technology: In the past backups have relied on tape and moving to disk based technology yields vastly improved speed and reliability of both backup and restoration.
3. Bespoke: Built to meet your exact needs and budget.
4. No impact on users: In use the system creates no overhead on users being seamless in operation and being based on our servers uses very little system resources locally.
5. Integration with Existing Managed Services Suite: All Business Technologies has invested in sophisticated technologies that enable us to deliver all this from a single management interface.

HELPDESK:

These services integrate directly with the Helpdesk where issues are expertly managed off site until resolved. The system delivers an audit trail and where required reports on tickets raised and in this way generates a knowledge base of how IT is performing in your business.

REPORTING:

Delivering reports on your IT infrastructure, how it is performing and what it will do, in plain English delivered directly to you the decision maker.