DELIVERING NETWORK AVAILABILITY

Here at All Business Technologies we understand your need for IT delivered to your people throughout the working week with no overhead to your business or requirement of expertise from your people. We have a remote management toolset that delivers that availability across your whole IT estate.

UPS MANAGEMENT:

You are reliant on your IT systems and you have invested in UPS systems to keep you going in the event of power failure. We have a remote management toolset that monitors and alerts for battery status on your UPS hardware, so ensuring you are ready should the worst happen.

HARDWARE STATUS:

Our remote management toolset monitors and alerts on:

• Fan failure
• RAID set status i.e. alerts for hard drive failure
• RAID controller status i.e. live or hardware fix required
• Machine cases being opened
• Component failure

PRINTERS AND COPIERS:

To save you time and effort, our toolset monitors and alerts on:

• Printer/copier toner status
• Printer/copier ink status
• Printer/copier copy count

ROUTER STATUS:

Your router is vital to your network and your Internet connection, so we monitor and alert against these metrics:

• Network traffic which allows us to see the following issues:
  - Router capacity i.e. does the router have the capacity for your network now and in the future
  - Network bottlenecks i.e. can we tune parts of the network to improve performance

HELPDESK:

IT issues are expertly managed off site until resolved. The system delivers an audit trail and where required reports on tickets raised and in this way generates a knowledge base of how IT is performing in your business.

REPORTING:

Delivering reports on your IT infrastructure, how it is performing and what it will do, in plain English delivered directly to you the decision maker.